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4 steps to optimize your Skype for Business

4 steps to optimize your Skype for Business

Skype for Business is an affordable, enterprise-level solution that enables your company to communicate with clients and conduct business meetings from any internet-enabled device. Learn these four steps to get the most out of your Skype calls.

#1. Conduct a preliminary network assessment

By conducting a comprehensive preliminary network assessment, you’ll be able to determine whether or not your current network has met Skype’s network performance requirements.

Keeping cloud costs under control

Keeping cloud costs under control

One of the most well known benefits of the cloud is it boosts cost efficiency. By moving to the cloud, small- and medium-sized businesses no longer have to worry about purchasing high-end equipment or maintaining full-scale data centers. However, there are quite a few costs associated with the cloud, so it’s important you know how to keep them under control.

3 tips to maintain a secure Facebook account

3 tips to maintain a secure Facebook account

In March 2018, disturbing reports circulated on the web that revealed a company named Cambridge Analytica harvested confidential details of 50 million Facebook accounts. If you’re concerned that your private details are being passed around by private companies, consider the following 3 tips to maintain a confidential Facebook profile.

Evaluating the total cost of VoIP systems

Evaluating the total cost of VoIP systems

When investing in new technology, cost is always a deciding factor, especially for VoIP phone systems. No matter what features or services it’s bundled with, there’s no point in investing in a phone system that easily puts you over budget. That’s why it’s important to evaluate the total cost of ownership (TCO) of VoIP systems.

Does private browsing secure your data?

Does private browsing secure your data?

If you’re getting targeted with surprisingly relevant ads, there’s a chance your internet activity is being tracked and analyzed by market researchers. While this doesn’t bother most people, private browsing mode can offer you some protection against online marketers and would-be data thieves.

Prep for IT incidents with external support

Prep for IT incidents with external support

Regardless of your best office IT strategies, it’s nearly impossible to thwart every type of cyberattack. And when they do happen, most businesses depend primarily on their internal resources and personnel. On the other hand, some organizations have realized the risks and complexities involved and have sought external support from leading industry specialists.

Why businesses should record their calls

Why businesses should record their calls

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording.