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Microsoft Dynamics 365

Modernise your sales productivity with Microsoft Dynamics 365.

Every time you speak to your customers you need to build trust and confidence so they know you’re on track to achieve results. A suite of productivity applications in a customer relationship management (CRM) platform can make this process seamless. With Dynamics 365, your productivity is optimised and you can deliver a refined customer experience.

Microsoft Dynamics 365 aligns your processes, people and data so they operate as one efficient solution. You can deliver a greater client experience, improve employee performance and enhance collaboration between your teams.

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Integrated business solutions built for you

With the vision to grow your SME business, it’s likely you’ve outgrown your basic sales tools. Synchronised systems and Cloud-based computing make it easier for you to adopt new features and technology into your everyday workings. These tools make detailed data the default. You can make smarter, faster and informed decisions based on insights gained from your data processes.

Your team will have meaningful insights needed to build customer relationships and sell effectively. With this information, your team can improve customer experience and engagement by delivering the right communications at the right time.

Why choose Dynamics 365?

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Improve customer engagement

Personalise communications and deliver messaging at the right time and place to generate quality leads that increase your sales and revenue.

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Elevate the customer experience

With all of your customer data on one, dynamic platform, you can plan your customer journey and refine your customer experience.

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Increase workforce productivity

Automating manual processes enables your workforce to be more productive and efficient which saves your business time and money.

Empowered to work together, faster

When your business tools and applications feed seamlessly into one another, your team’s day-to-day is made easier. Employees can collaborate on projects with the co-working space that allows you to create, edit and share documents that pull through real-time business and customer data.

The time saved with automatic processes and instantly accessible data across your entire business operations can solve customer problems with ease. The intuitive, dynamic platform enables you to spend the time you’ve saved on manual tasks on driving additional sales and providing value to your customers.

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Transitioning to Cloud technology

Transitioning to Cloud technology used within Dynamics 365 couldn’t be easier,
especially if you have previous experience with Microsoft technologies. You no longer have to leave your current application to access relevant data across all of your business areas. The CRM system pulls through real-time data and auto-populates customer details based on their history.

This is just one example of how your teams can communicate with customers and each other faster and smarter. Templates, frameworks, spreadsheets and data storage on the Cloud ensure you’re never at risk of outdated information that can disrupt your customer experience.

Delivering Dynamics 365

Dynamics 365 provides your business with synchronised business applications that propel your vision forward. Your team saves time by eliminating routine tasks and can focus your energy on selling opportunities. Your marketing, sales, service and finances are aligned to create a seamless data portal for your team to access on
the Cloud.

“Microsoft Dynamics 365 found a way to support the business process from beginning to end. So it covers the full business cycle, and that’s very different.
There really is no other technology that truly does that as well as Dynamics
365 does it.”

Robert DeMeola, Chief Operating Officer at the accounting firm, CohnReznick

Offering Customer Service

Apogee can also provide other Dynamics 365 solutions including Customer Service to help you build brand affinity and customer loyalty, Field Service to help you to deliver exceptional customer experiences and Business Central, which is a cost-effective ERP solution for small and medium-sized business that can help you to streamline processes, make smarter decisions, and accelerate growth.  Speak to us today to find out how Dynamics 365 can help your business to succeed.

Contact Apogee today

Learn more about Dynamics 365 Sales, or other Dynamics 365 apps, including
Customer Service, Field Service and Business Central.