You’ve rolled out Microsoft Copilot across your organisation and highlighted how it saves time, boosts productivity, and simplifies everyday tasks.
But there’s still one crucial question: is your team actually using it?
Or is Copilot quietly sitting in the background, untouched and under‑utilised?
That’s exactly why Microsoft introduced Copilot Benchmarks — to give you clear visibility into Copilot’s adoption so you can ensure your team is getting the most from it.

Meet Copilot Benchmarks: Copilot’s New Usage Dashboard

Microsoft has launched a new feature inside Viva Insights called Benchmarks — and it’s designed to give you real clarity on Copilot adoption.

Benchmarks give you visibility into:

• How many employees are actively using Copilot
• Which Microsoft 365 apps they’re using it in
• How often do they return to it

It’s a straightforward way to see whether Copilot is becoming part of everyday workflows or simply gathering digital dust.

See How You Compare with Similar Businesses

Benchmarks doesn’t just show your internal usage.
It lets you compare your organisation with:

• Businesses of a similar size
• Others in your industry
• Companies in the same region

In other words, you’ll know whether your team is leading the AI charge… or quietly lagging behind.

What About Privacy?

It’s natural to wonder how safe your data is when compared to other organisations.
Microsoft says all comparison data is anonymised, aggregated, and processed through strict mathematical models to protect privacy.

So your business insights stay yours — without exposing sensitive information.

Why This Matters for AI Adoption

Many companies understand the benefits of AI but still struggle to fully adopt it.
In fact, recent research shows that only about 5% of AI pilot programmes ever move beyond testing — often because teams find it hard to change established processes and habits.

Benchmarks could be the push businesses need.
By highlighting exactly where adoption is strong — and where it’s stalling — it becomes easier to provide targeted support, training, and guidance.

Will Employees Feel Monitored?

It’s a fair concern.
No one wants to feel like their AI usage is under a microscope.
But Benchmarks isn’t about policing individuals.
It’s about understanding team‑level trends so you can help people use Copilot more effectively.
This is progress, not punishment.

Soon, You Won’t Have to Guess

If you’ve ever wondered whether your team is truly embracing AI, the answer is about to become much clearer – Copilot will show you.
And with the right support, your business can thrive with proactive, professional, and friendly IT guidance that helps your people get the best from their tools.