Apogee Solutions Required:
- A seamless telecommunications system
- A physical audit of the new site for IT recommendations
- Thames Valley
Integrating three sites into one
Stewarts Coaches is a transport company employing over 50 staff, based in Thames Valley. The company wanted to relocate from a rural farm location to much larger new premises – amalgamating three sites into one. They needed to identify the best telecommunications systems for their needs as well as moving their IT. It all needed to be seamless to avoid downtime for the business.
Supporting the company with consultancy services
We talked through with the client how they wanted to work when they moved into their new building. We carried out a physical audit of the new site and put together recommendations for the right telephone equipment, internet connectivity, network cabling, IT equipment and cooling for the server room. We then sourced equipment and installed it, including ADSL and lease line connections, telephones and switches for the network. We worked with third party contractors for specialist areas.
A smooth transition with continuous IT provisions
We supported the company with consultancy services, our strong engineering background enabling us to give guidance on earthing connections for the server cabinet and ensure the server room was set up effectively. We were also able to make cost savings by advising about services that were no longer required. We project managed the move together with the client’s General Manager to ensure the relocation was as painless as possible from an telecoms and IT perspective. A smooth transition from the old sites to the new one with continuous IT provision. We continue to work with Stewarts Coaches supporting them with their IT and telecoms needs.
Boosted savings and a better technology stack
We have always rated the customer service Apogee Solutions gives us, but I was particularly impressed with the way they handled our relocation to a new site. I really felt Mark gave us the personal touch – thinking about what would work best for us, and giving advice about how we could save money by cancelling services we didn’t need. Apogee Solutions technical knowledge, particularly in telecoms, was of huge benefit, and made sure we got what we needed, not what some faceless company thought we could afford. Apogee Solutions really knows our business and understands what would work best. They tailor their services to meet our business needs and support that with really great customer service. I think the phrase small enough to care and big enough to cope sums them up pretty well!
Matt Taylor - Stewarts Coaches